Reference

Your Rights and Our Commitments on jilicsino

These legal terms set out what you can expect from us and what we expect from you when you use jilicsino. Availability depends on local law and applies to eligible players where it is permitted.

Account Eligibility RulesData Handling PolicyGCash, Maya, InstaPay Transaction TermsCookie and Retention PolicyHow to Contact Us
jilicsino Your Rights and Our Commitments on jilicsino
DATA AND SECURITY

How We Protect Your Account and Personal Data

We handle your personal information with a defined set of practices — not just a policy statement. Here is what actually happens to your data and account security at every stage, from the moment you register to when you request changes.

Data Handling

We collect only the information needed to operate your account — name, contact details, and transaction records tied to GCash, Maya, or InstaPay. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the settings panel on any page.

Account Security

Account access is protected by password and OTP verification sent to your registered mobile number. If you notice any access you did not authorise, contact live chat immediately and we will freeze the account.

Data Retention and Requests

We retain account and transaction records for the period required under our policy. You can request a copy of your personal data or ask for corrections by contacting support with your account ID.

LEGAL CONTACT PATHS

Reach Us About a Legal or Policy Matter

If you have a question about your rights under these terms, need to submit a data request, or want to flag a policy concern, these are the channels to use. For account-specific queries — especially those tied to a GCash, Maya, or InstaPay transaction — have your wallet reference number ready before you reach out so we can pull the record faster.

Live Chat Open the chat widget from any page on jilicsino. Describe your legal or policy question and our team will route it to the right person. Available during operating hours.
Email Support Send a written request to our support address for data access queries, account closure requests, or formal policy concerns. Include your account ID and the wallet type you use.
Account Help Centre Log into your account and go to the Help section. Policy documents, terms updates, and your transaction history are all accessible there without contacting support first.

Common Questions About Our Terms and Your Rights

These are the questions we actually get about legal terms, data access, and account policy — answered directly so you know exactly where you stand.

Account access depends on local law in your jurisdiction. You must be of legal age and in a location where online gaming is permitted. It is your responsibility to confirm this before registering.

We record the transaction reference, amount, timestamp, and wallet type for every deposit or withdrawal. This forms part of your account transaction history and is kept under our data retention schedule.

Contact support by email or live chat with your account ID and a written request. We will compile your data record and send it to the registered contact on your account within the timeframe our policy sets.

Yes. Raise a correction or deletion request through live chat or email support. Some data tied to transaction records may need to be retained for legal or audit purposes even if you close your account.

We post the updated terms on this page and note the revision date. Continuing to use your account after the update is posted means you accept the new terms. You can close your account before that if you disagree.

We keep transaction and identity records for the retention period required under our policy, even after closure. After that period, data is deleted from active systems. You can ask for the exact retention period via support.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.